Here are some frequently asked questions about returns, please feel free to contact us with any concerns or questions!
What can be returned?
All products have a 30 day return policy, from date of purchase.
When do items need to be returned?
30 days from date of purchase.
Where do items need to be returned?
Mailed to our offices, 3587 Bandicot Street Apartment 2-5, Sakura 60287– ACCOMPANIED by a an explanation letter for the return, as well as a receipt– IF the return has not been discussed previously via email.
How do customers return items?
A copy of the receipt must accompany all returned items.
Credit for returns?
The amount of purchase will be refunded via the original payment supplied for the purchase.